Banquet Attendant (Server)

Banquet Server: Responsible for function set-up and breakdown, places orders and serves food/beverages.

Essential Duties and Responsibilities include the following and other duties may be assigned:

• Execute service duties in accordance with Forbes AAA inspection standards and Broadmoor Standards of Excellence

• Maintain knowledge of, abide by, and enforce Colorado liquor laws

• Set up and breakdown table and chairs

• Ensure tables are neatly and appropriately set

• Place orders and serves food/beverages including alcoholic beverages

• Maintain stations

• Respond to guests' needs and assists fellow staff

• Bus and reset tables

• Stack dishes on trays in an orderly and safe manner

• Must remain available on the floor to perform additional duties upon request

• Clean work area at the conclusion of shift

• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

• Maintain knowledge of Broadmoor history and grounds, restaurants, retail outlets and local points of interest and activities

Host/Hostess

Responsible for greeting and seating guests, making reservations and providing hospitality to guests.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Greets guests, escorts them to tables, and provides menus

· Schedules dining reservations and arranges parties or special services for diners

· Utilize the computer to block and place detailed guest restaurant reservations in the GuestBridge/Open Table computer system

· Utilize the computer to place reservations in the “Guest Itinerary”

· Sets up work stations and control of food and beverage checks

· Identifies and assists in problem solving

· Follows all directions received from Supervisor and Manager

· Demonstrates proper dress code and appearance standards along with correct work habits and positive attitude including smiling, proper English and posture

· Follow the Broadmoor Safety and Hygiene Standards

· Assists in the dining room as needed

Pool Attendant

POOL ATTENDANT: Greet guests, make reservations, give directions, sales rentals, towels and provide hospitality to guests. Ensure guests are provided with all the possible services available at the pool and provide a safe, clean and friendly facility for our guests to enjoy.

Restaurant Attendant (Food Runner)

Busser/Food Runner: Facilitate food service and serve food to guests by performing the following duties.

- Execute guest service duties in accordance with Forbes/AAA inspection standards and Broadmoor Standards of Excellence

- Know the table numbers and seat numbers for all areas of the restaurant

- Serve food from kitchen to guests in an efficient manner

- Communicate with serving staff and kitchen staff to ensure accuracy of orders

- Communicate directly with chef/expeditor to insure proper timing of service

- Be knowledgeable in food product, and food preparations.

- Understand what the kitchen is serving and ensure all food is properly served at the tables

- Maintain thorough menu knowledge

- Inspect orders for accuracy prior to serving. - -- Bring any concerns to the attention of the Chef de Cuisine or Sous Chef immediately

- Be able to answer questions guests might have regarding food being served

- Carry dirty dishes from dining room to kitchen

- Wipe table tops and chairs with damp cloth

- Replace soiled table linens and set tables with silverware and glassware

- Serve and refill water and other beverages as required

- Maintain cleanliness of the Hotel Bar

- Help pre-bus and attend to guest needs

- Return stacked bus trays to dish room

- Maintain courteous, professional and polite attitude with all other service and kitchen staff

- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

- Maintain knowledge of Broadmoor history and grounds, restaurants, retail outlets, local points of interest