The sales associate is responsible for generating fun, excitement and humor while providing sales and service to guests and customers with works within the philosophy that making money can be fun as well as a challenge.  

Sales and Customer Service:

- Entice customers/guests into the store and to buy products.

- Show customers/guests all available products.

- Help customers/guests select products to purchase.

- Collect payments for purchases, following company procedures for checks and credit card authorizations.

- Work effectively with more than one customer at a time.

- Resolve customer problems with tact and diplomacy.

- Assist customers/guests with refunds and/or exchanges using tact and diplomacy and following company procedures.    

Picture-taking:

- Take picture using proper techniques and methods.

- Process picture correctly.

- Process pictures with heat pressing (certain stores only.)    

Operations:

- Maintain attractive, clean store and personal appearance.

- Work with other employees as a team.

- Open and close register as assigned.

- Follow proper record keeping and cash handling procedures.

- Perform routine maintenance and upkeep of equipment.