Ride Operator:  

Guests come to Busch Gardens to experience our World Class Rides and Attractions. Each ride location is unique in its own manner and provides for an opportunity to work hands on with our guests.

Basic Requirements:

- Team Members are trained & tested to operate rides (vary from Kiddie Rides, Family Rides, Roller Coasters & Water Rides

- Assist guests on & off rides, give rider instructions, monitor rides during cycle

- Maintain location cleanliness standards

- Rotate positions between different ride locations or at one specific ride location

- Team Members may be cross-trained at other Ride Locations

- Park/Rides Attendants may be working at a roller coaster, moving ride, or children’s ride area.

-Constantly monitor and regulate the behavior of patrons and co-workers in the ride area to prevent unsafe activities and accidents.

- Warn patrons of safety hazards and enforce rules and regulations in a positive and courteous manner.

- Assist guests in an out of rides which may include lifting children into seats and buckling seat belts and/or safety harnesses.

- Operate ride controls, buttons, and switches which may be mechanical, computerized or a combination of both.

- Effectively respond to emergency situations.

- Prepare ride area for opening and closing each day which may include test runs of the ride.

- Keep all ride areas clean including: seats, cars/trains, ride platform, and guest line area.This may include sweeping, scrubbing, mopping, dusting, polishing, power washing, vacuuming, waxing, and picking up trash.

- Control entry to ride areas by monitoring pass/ticket usage.

- Demonstrate a high level of customer service. Respond to and take appropriate action to resolve concerns and complaints of guests. Keep supervisor/manager informed of situations relating to facility operation, patron complaints or concerns, accidents, emergency situations, damages, and potential safety hazards.

- Attend departmental and team meetings as well as participate in all additional training courses.

- Perform all duties in a safe manner.  

Job Responsibilities:

• Work in a team environment and interact with others in a professional manner

• Maintain area cleanliness, including sweeping walkways and patios, picking up trash, changing trash can liners, cleaning and prepping restrooms.

• Morning prep of the park prior to opening to include hosing, pressure washing, and air blowing

• Follow SOP’s necessary to perform job functions to serve our guests a quality product

• Interact with guests by greeting them and providing excellent service in an efficient and courteous manner